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A 501(c)(3) Nonprofit

Sun10:30 a.m. – 4:30 p.m.

Mon9:00 a.m. – 4:00 p.m.

Tue9:00 a.m. – 4:00 p.m.

Wed9:00 a.m. – 4:00 p.m.

Thu9:00 a.m. – 4:00 p.m.

Fri9:00 a.m. – 4:00 p.m.

Sat10:30 a.m. – 4:30 p.m.

Sun10:30 a.m. – 4:30 p.m.

Mon9:00 a.m. – 4:00 p.m.

Tue9:00 a.m. – 4:00 p.m.

Wed9:00 a.m. – 4:00 p.m.

Thu9:00 a.m. – 4:00 p.m.

Fri9:00 a.m. – 4:00 p.m.

Sat10:30 a.m. – 4:30 p.m.

Frequently Asked Questions

Find answers to common questions about visiting Discovery Place Science, IMAX films, field trips, group visits and more.

Frequently Asked Questions

Plan Your Visit

Charlotte IMAX Dome Theatre

Accessibility & Sensory

Special Discounts

School & Field Trips

Group Visits

Science on the Rocks

Rental Spaces

Bean Sprouts Café

Ways to Give

Gift Memberships

Gift Cards

Frequently Asked Questions

Are there age restrictions for visiting?

Can I reschedule my tickets?

Why should I buy tickets online?

Do I have to leave the museum by a certain time?

What is the filming & photography policy?

Where is the accessible entrance?

Can I bring a stroller?

Are wheelchairs available?

What is Member Hour?

Can I use my ASTC Passport benefits?

Where do I park?

When can I arrive?

Are my seats assigned?

What time do films start?

How much are IMAX tickets?

Can I buy a combo ticket?

Do members get a discount?

Can I buy food & drinks?

Can I bring outside food?

Where is Discovery Place Science?

Is accessible parking available?

Is there a parking discount?

Are service animals allowed?

Are there restrictions on animals?

Have more questions?

When are Sensory-Friendly Hours?

Who is eligible for Welcome Program tickets?

Are there exceptions to the Welcome Program?

Can I purchase Welcome tickets in advance? What do I need to bring with me?

When can I visit Discovery Place using Welcome?

How frequently can I use Welcome?

How many Museums can I visit with Welcome?

I am visiting from out of town. Can I still use Welcome?

Can I visit multiple Discovery Place Museums in one day using Welcome?

Does Welcome cover upcharge experiences and shows?

Does Welcome cover the cost of parking?

Can I share my EBT or WIC card with another family?

I lost my EBT or WIC card. Can I still redeem Welcome pricing?

If my child qualifies for Medicaid, do we qualify for Welcome pricing?

How do I register for a field trip?

What is the cancellation & refund policy?

Who is eligible for field trip pricing?

What are the chaperone requirements?

Are lunch options available?

Where should buses arrive?

Where can we park?

Where do we park?

Can we bring a lunch?

What is the minimum number of tickets required for group purchase?

When is payment due for our group outing?

What if I need to cancel my trip?

Do you offer wheelchair rentals?

Do you offer stroller rentals?

What does my ticket include?

Do I have to arrive at 6:00 p.m.?

Can I get a refund for my tickets?

Do you have to be 21 years old to attend Science on the Rocks?

Will there be movies showing in IMAX during Science on the Rocks?

How often will Science on the Rocks occur?

How much is parking?

What does the rental include?

How far in advance can I book?

When can I host an event?

Does Bean Sprouts offer a kid's menu?

I have a Gluten allergy. Can Bean Sprouts accommodate?

What are the hours for Bean Sprouts?

Can I get my child's birthday party catered?

Is my gift to Discovery Place tax-deductible?

Does Discovery Place accept donation requests?

Do you accept in-kind donations?

Do you accept animal donations or surrenders?

How does the One Big Beautiful Bill Act (OBBBA) impact donations to Discovery Place?

What's the easiest way to maximize my standard deduction?

How does gift membership work?

What information about the recipient do I need?

When does the Membership start?

How long is the membership active?

Do Discovery Place Gift Cards expire?

Can I use my gift card at any Discovery Place museum?